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What is a certificate chain, and why can it break?

A website certificate does not stand alone. It is linked through one or more intermediate certificates back to a root that browsers trust.

The three levels

The website's own certificate is signed by an intermediate certificate, which is signed by a root certificate. Browsers hold the roots, not the intermediates. Only the roots do not need to be sent along.

What the server must send

The server has to deliver its own certificate and the intermediates. If an intermediate is left out, the browser cannot complete the chain.

Why it looks fine in one place

Some browsers remember or fetch missing intermediates and show no error, while other devices, tools and mail servers fail. That makes the problem hard to spot.

How to check

A chain check tool lists every certificate the server sends and shows which link is missing. The certificate details in a browser also show the path.

SSL Domain Detective lists the certificates of your domains and when each one ends. Open SSL Domain Detective

Related tips

SSL Domain Detective is now available on the App Store.

Last reviewed: 2026-11-02

#SSL #TLS #Certificates #DomainExpiry #SysAdmin #MSP #iOS

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